Frequently Asked Questions
No, we do not makes use of templates. Each design is done from scratch based on the input we receive from you. This allows us to incorporate personal photos into the design, include a theme and colours to fit your event.
No, we do not supply video invitations.
No, we do not inlcude background music with our invitations. Our main reason for not including music is due to copyright regulations preventing the use of commercial music without the consent from the artist.
You simply send us an email to let us know what type of invitation (email or WhatsApp) and optional link pages you require. We will then send you all the information we require from you.
This will depend on the complexity of the invitation required. If it is a WhatsApp Basic version, Save the Date or Thank You Card we will need less time compared to an email or WhatsApp version with optional link pages. On average it will take up to 7 days to have an email or WhatsApp version with optional link pages ready for sending.
No it is not. Our email versions load directly in the recipient’s email body. This allows guests to click on the various buttons such as RSVP, Map, Accommodation, Slideshow Gallery or Gift Registry from within the email which will then open the relevant page.
The email version we send on your behalf.
The WhatsApp version you send directly to your guests.
Once we’ve sent the email invitation on your behalf, we will provide you with an online tracking report. This comprehensive report is linked to your mailing and will indicate if any emails bounced, which guests opened the email and which guests did not open the email. All this information is very useful and can help you with preparing your follow up mailing lists.
When your guest submits a RSVP via your unique RSVP Manager, our system will send you an email notification to inform you of this RSVP. The guest will also receive an email notification with an ICS calendar attachment allowing him to save your event to his electronic calendar. The RSVP data is also stored online and can be viewed on your browser via a unique link we supply you with. The data updates in real time as your guests submit their RSVPs.
Yes, you can basically ask your guests anything from dietary requirements to song requests. This is all included in the cost of your invitation.
This is not a problem. On request, we will gladly supply you with a print-ready version of your invitation at no additional charge.
Yes we will gladly assist with the design of your wedding stationary. We can incorporate the same design elements used in your E-Invite and supply you with a variety of print-ready formats. We do not offer a printing service but we will supply you with the required print-ready formats which you can then take to a printer of your choice.
We are a small team based in South Africa who takes pride in our customer service and our product. Since 2010 we’ve supplied 100s of invitations and were the first to provide this kind of service to the local market. Each invite is designed with care and passion. We listen to our customer feedback and constantly strive to improve on what we offer.
“Thanks for all your great service with the E-Invites Morne. It’s been a pleasure…….”
“Thanks so very much for sorting that for us! We’re totally thrilled that it’s done… We will recommend you to all our mates.”
“Wow, we’ve had overwhelmingly good responses to our wedding invitation! Thanks so much for all your hard work to get these out. We’re also loving the RSVP Manager – the emails and the updated list – as well as the tracking report information.”
“WOW WOW WOW!! Thank you so much. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You guys are great.”
“The invitations are a big hit, thank you and Anke very much”
“It’s perfect! The gallery looks amazing. It’s soooo cool.”
“Baie dankie dis 100%. Waardeer jul spoedige werk.”
“Thanks for everything we really appreciate it and everyone loves the design. We have only received compliments.”
“Many, many thanks for all your help, advice, support and efforts. We have been delighted with your service to date!”
“The invites look so beautiful live. Thank you so much for all your efforts.”
“Die invites is AWESOME!!! Ons is so gelukkig met hulle.”
“Thank you very much for such beautiful work!!”
“Super, thanks Morne and thanks to you & Anke for making this such an easy exercise. I will definitely recommend ‘E-invites’ to everyone I know.”
“Ek waardeer julle diens ongelooflik en dink dit is ‘n pragtige moderne konsep.”